Always use the Gua Sha or jade roller on cleansed skin with a little serum or cream for good gliding.

With the roller: move it over your face from the inside out with light pressure.

With Gua Sha: use soft strokes, along jawline, cheekbones and neck. This helps the blood circulation and relaxes the facial muscles.

A jade roller is ideal for quick, daily facial relaxation. A Gua Sha is a bit more intensive and perfect for lifting and softening the skin. Both improve blood circulation and give your face a natural glow.

For best results, we recommend massaging 3 to 5 times per week — even a few minutes at a time can make a big difference.

Yes! Our tools are made of real gemstones such as jade, amethyst or rose quartz and are carefully selected. We only work with natural stones of high quality.

Yes, you can! Many customers keep their roller in the fridge for an extra cooling effect against bags and fatigue. Not mandatory, but definitely recommended for a fresh feeling.

Yes, with us you can safely pay afterwards with Klarna. You receive your order first and pay within 30 days - without extra costs.

During checkout you will see a field for your discount code. Fill it in and the discount will be applied automatically.

Sure. Zenwinkel.com works with secure payment methods such as iDeal, Klarna and credit card via a secure SSL connection.

For orders over €20, shipping within the Netherlands is free.
For smaller orders, we charge €2.95.

For orders to Belgium, Germany and France: free shipping from €50, and €5 shipping costs for orders below €50.

We will process your order within 1-2 business days. Delivery usually takes 1-3 business days. You will always receive a track & trace.

Yes! Once your order has been shipped, you will receive an email with a track & trace link.

You can return within 14 days via our return form. Make sure the product is unused and in the original packaging.

After receiving your return, you will receive your payment refunded via the original payment method within 5 working days.

Oops, we'd like to resolve that nicely. Fill in the return form and indicate that the product is damaged or incomplete. We will contact you asap.